Shipping and Delivery

At La Mouche, we package your order with care in our signature packaging, ensuring each piece arrives as beautifully as intended.

DOMESTIC DELIVERIES (Lebanon)

  • Delivery Time: In-stock items are delivered within 24–48 hours. For items out of stock but available for order, please allow approximately 1 week for production.
  • Shipping Costs: Calculated at checkout, with free shipping on orders over $300.
  • Payment Options: Cash on delivery (COD).

For specific shipping requests or questions about your order, please contact us at info@lamouchejewelry.com.

INTERNATIONAL DELIVERIES

La Mouche partners with trusted global couriers, such as Aramex, to ensure secure international delivery.

  • Order Processing: In-stock items are processed within 3 business days. For items requiring production, please allow an additional 5 business days.
  • Delivery Time: 5–14 business days from the time your order is dispatched from our atelier to Aramex, depending on your location.
  • Shipping Costs: Calculated at checkout, with free shipping on orders over $300. For international orders, shipping costs are determined based on factors including, but not limited to, means of transportation, volumetric weight, destination…

For specific shipping requests or questions about your order, please contact us at info@lamouchejewelry.com.

Please note, La Mouche is not liable for delivery issues arising from circumstances outside our reasonable control, including but not limited to, situations where the customer is unavailable to receive the package or requests a delay in the scheduled delivery, customs processing in the customer’s country…

TRACK YOUR ORDER STATUS

After your order has been shipped, you'll receive a confirmation email with a tracking number. If you haven't received this email, please don't hesitate to reach out to lamouche.byaliab@gmail.com for an update on your order's status.

CANCELLATIONS

Changed your mind? You can cancel your order within 24 hours of placing it, as long as it hasn’t been dispatched. Please email us at info@lamouchejewelry.com, and we will do our best to accommodate your request.

Please note, once you’ve received a shipping confirmation email with tracking details, changes may no longer be possible.